Job#: 2057796
Job Description:
- Job Title:Business System Analyst
- Duration:6 Month contract
- Client: Healthcare
- Location: Fully remote
- Pay: $25-35/hr
This role is strictly project based to support the HANA integration with no plans of extension or conversion at this time.
This resource will be supporting projects and reports for the current team while they focus on the HANA integration. Once the HANA integration is completed this assignment will be completed. Candidates need to have strong EXCEL skills and an EXCEL evaluation needs to be included in every submittal. Experience in Salesforce and SAP is a plus. Project support experience is a plus.
Job Description:
Technical Support/Business Expertise
- Provide technical knowledge and support in operational system/application and procedural issues to the business and IT and help the business find technical solutions to meet their goals.
- Work in some phases of systems analysis and consider the business implications of the application of technology to the current business environment
- Provide ongoing user support for ad hoc questions, inquiries, and service requests.
- Provide timely and accurate reporting/data on inventory, productivity, user activity, and system performance on a regular and/or as requested basis.
Issue Resolution
- Resolve medium, moderately complex production issues by:
- Performing initial triage for severity and business impact of system/application failures.
- Troubleshooting and analyzing to determine root cause of issues
- Developing applicable business processes and solutions to ensure quality, cost effectiveness, timeliness of customer service, and regulatory requirements and mandates are met.
- Coordinating with IT, other teams and vendors as needed to communicate issues and devise and implement long term remedies.
- Develop system support processes with IT; coordinate daily to resolve production support issues, including application failures and user errors; document, track and report all system support activities
Project/Program Support
- Work collaboratively on projects and initiatives with the business and IT by eliciting and documenting business requirements and preparing appropriate functional specifications while considering technical capabilities of the system/application.
- May act as Business Lead/Coordinator on moderate single area/department projects.
Business Testing
- Coordinate testing plans with Business area and IT
- Serve as point of contact for business testing activities and ensure testing will appropriately meet business requirements
- Document and may, in some cases, execute test plans and scenarios
- Analyze and verify testing results for accuracy, relevance and completeness
- Provide impact assessments and make assist in formulating recommendations to the business owner regarding issues, risks, etc.
- Assist IT with hardware and software upgrades, security changes, and architectural enhancements as needed.
System Configuration
- Configure and maintain moderately critical system tables and data elements across multiple system environments
- Analyze, develop and implement configuration changes to improve system performance and user efficiency
- Monitor configuration for accuracy and compliance to change control processes.
Hiring Requirements
* Bachelors degree or advanced degree (where required)
* 3+ years of experience in related field.
* In lieu of degree, 5+ years of experience in related field.
* Microsoft Excel Required
If interested, please send your resume to [email protected]
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
VEVRAA Federal ContractorWe request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.