This role will support document analysis, design, build, production support. Ability to create design documents and familiar with reading mockups. Will support project or enhancement initiatives to identify and implement changes to documents. Partner directly with tech & business teams to identify resource data needs to produce documents. Provides coaching & support to offshore resources and testers.
Key Responsibilities
- Supports projects in identifying routing business requirements, document analysis to identify and implement changes to/new documents
- Create design specifications
- Handles and solves a variety of less and more complex problems for the business as it relates to business and technology
- Support development work associated with client correspondence generated from a variety of document platforms across both Insurance & Annuities
- Support document analysis and impact assessments from projects or enhancements
- Manage multiple relationships across the organization, and at times with external parties and clients
- Be the main point of contact to answer questions within business analyst area of expertise
- Act as a liaison among business leaders, staff and utility functions to gather information and share best practices and ensure initiatives are executed appropriately
- Ability to multi-task and work on complex projects
- Participate in user and system requirements to assess impacts to client correspondence
Required Qualifications
- Bachelor's degree or equivalent
- 3-5 years relevant experience (including coding experience , Visual Basic Coding experience or similar)
- Ability to create design specifications and requirements
- Ability to multi-task and work on complex projects
- Ability to participate in user and system requirements to assess impacts to client correspondence and develop user and system requirements
- Solid analytical, quantitative and problem-solving skills
- Ability to understand technology as it relates to the business
- Ability to establish and maintain strong relationships within the department and across business functions
- Experience interacting effectively with business partners and key stakeholders with ability to escalate issues when necessary
- Working knowledge of MS Office, MS Access, SharePoint, MainFrame
Preferred Qualifications
- Knowledge of Ameriprise systems and linkages
- Strong annuity and/or insurance product and system knowledge
About Our Company
We're a diversified financial services leader with more than $1 trillion in assets under management and administration as of 2022. Our team of 20,000 people in more than 20 countries, advise and manage assets and income of more than 2 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Base Pay Salary
The estimated base salary for this role is $64,500 - $88,200 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.
Full-Time/Part-Time
Full timeExempt/Non-Exempt
ExemptJob Family Group
Business Support & OperationsLine of Business
RSA Annuities
