Job Summary
Responsible for delivering moments that promote products and promotions, drive engagement, and strengthen sales skills through discovery, positioning, and handling objections. This self-starter thrives on bringing fresh concepts and ideas to their work and excels in partnering with leadership teams (VPs, Directors, etc.) to gain agreement on sales strategies and approaches. This role is part of the Sales Effectiveness Team and is responsible for driving sales skill proficiency and mastery across our residential sales channels.Job Description
Core Responsibilities
- Supports the creation and implementation of company products, services, and promotions.
- Integrate Xfinity product differentiators, opportunities, and threats into sales skills development programs, such as discovery, positioning, and handling objections.
- Design and deliver sales skills content via training decks, job aids, and other internal materials.
- Build and maintain strong relationships with key stakeholders, ensuring alignment and support for sales skills initiatives.
- Manage multiple competing priorities within tight deadlines, ensuring timely and effective delivery of sales skill-building projects.
- Develop metrics to assess the effectiveness and impact of sales skills development programs and recommend actions based on results.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.
Desired Qualifications:
- Strong project management and time management skills, with the ability to manage multiple projects concurrently.
- Strong strategic thinking and problem-solving skills, with the ability to translate business goals into actionable content strategies.
- Excellent communication and collaboration skills, with the ability to influence and align stakeholders at all levels of the organization.
- Creative mindset with a passion for exploring new ideas, technologies, and trends in content marketing and storytelling.
- Proficiency in Microsoft Office and Adobe Creative Cloud.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making callbacks and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant's criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.
Skills:
Teamwork; Communication; Creativity
Salary:
National Pay Range: $84,466.56 USD-$197,968.50 USD
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Targeted Commission: $60,000
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
