SHIFT:

Seeking Breakthrough Makers

Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.

CHOP's Commitment to Diversity, Equity, and Inclusion

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.

We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.


A Brief Overview
The Operations Specialist is responsible for the development and execution of endorsed King of Prussia Hospital (KOPH) operational processes, projects, and events as well as advanced support of administrative operations and other KOP lines of business as directed, with requirements that include but are not limited to expense and supply management, event logistics, process development, project management, and KOPH administrative operational support to meet hospital goals.

What you will do

• Process Development:
• Participate in the development and maintenance of administrative operations policies, processes, and job aids. Develops, updates, and audits KOPH administrative standard operating procedures.
• Project Management:
• Responsible for the support of initiating, planning, tracking and reporting multiple projects within KOPH Administrative Operations. Provide ongoing advanced project support including utilization of project management resources, project plans and tracking tools. Partner with leadership for operations training delivery associated with new or updated processes.
• Expense & Supply Management:
• Generate purchase order requisitions, secures required vendor credentials, ensures invoice processing, and tracks purchase order values. Completes/ oversees internal expense reports and reimbursement. Manage invoices and other payment requests and ensuring that they are entered into the appropriate approval streams. Track supply inventory levels, processes purchase orders, and stock and maintain office supplies.
• Event Logistics:
• Triage intake requests for administrative operations support. Coordinate and secure resources for KOPH events; verify space, materials, and resources; performs or assigns room set up and breakdown responsibilities. Develop agendas and documentation for team meetings; participates in and responds to the capture of minutes and follow-up of action items recorded.
• Operational Support:
• Respond to operations inquiries or training demands. Coach or train as needed other operational team members. Escalate issues as needed to the Senior Manager of Growth & Operations. Occasionally work varied hours and offsite as needed to complete assignments.

Education Qualifications

• High School Diploma / GED - Required
• Bachelor's Degree - Preferred

Experience Qualifications

• At least three (3) years Related experience Required

Skills and Abilities

• Advanced proficiency in word processing, electronic mail, spreadsheet, database and presentation applications (Microsoft Office) (Required proficiency)
• Excellent communication, organizational and time management skills. (Required proficiency)
• Experience with digital tools to enhance administrative processes. (Required proficiency)
• Ability to adapt to progressive increase in responsibility (Required proficiency)
• Ability to manage multiple projects simultaneously and adapt to changing priorities. (Required proficiency)
• Ability to handle multiple tasks and to prioritize (Required proficiency)
• Ability to work independently and make job-related decisions within authorized limits as well as being part of a support team environment (Required proficiency)
• Ability to function as part of a team to meet the general needs of the organization (Required proficiency)

Licenses and Certifications

• Project Management Certification (PMP) - Project Management Institute - upon hire - Preferred
• Lean Six Sigma Green Belt (LSSGB) - The Council for Six Sigma Certification - upon hire - Preferred

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.

Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.

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