Honeywell
Senior Customer Training Professional
Pasadena, TX
Jan 11, 2025
Full Job Description

Innovate to solve the world's most important challenges

PPE Customer Training Professional (Fall Protection/High Risk Work-sites)
Pasadena, TX

#hybrid after first 90 days

As PPE Training Professional here at Honeywell, you will have the opportunity to shape the customer training strategy and initiatives that will drive our organization's success. Your expertise in instructional design, training methodologies, and guidance will be crucial in helping our clients become more knowledgeable of and efficient with our Safety, regulatory compliance and high-risk worksite activities. You will work effectively wit multiple functions to ensure that design and delivery of curriculum and support certification requirements for business partners. As a Training Professional (Oil & Gas), you will work with cross-functional teams to identify training needs and gaps in customer knowledge and skills.

You will report directly to our Customer Training Supervisor, and you'll work out of our Pasadena, TX location on a hybrid work schedule.

In this role, you will impact the customer experience by ensuring that our customers have the knowledge and skills to maximize the value of our products and solutions. You will play a key role in driving customer satisfaction, loyalty, and retention.


KEY RESPONSIBILITIES

  • Implement development of eLearning or instructor led training courses based on technical documentation for technical and non-technical audiences
  • Develop training content & curricula based on input from and the needs of the business
  • Assess success and efficiency of the training
  • Assess current training curriculum and updates as required
  • Coordinate and deliver adult learning/training as well as best practices as needed and required
  • Develops mechanisms for monitoring & auditing of training instructional design, coordination, delivery, and materials production

BENEFITS OF WORKING FOR HONEYWELL

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit:

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

YOU MUST HAVE

* 5+ years adult training experience (ASP or CSP, CSST) in customer training or a related
* 3+ years of experience as a trainer/educator for technical products
* 3+ years of experience working in safety role
* Ability to climb at heights and be comfortable in confined spaces with inexperienced

customers and other personnel
* Knowledge of regulatory bodies (OSHA, ANSI, CSA) and requirements for safety at

heights
* Ability to travel 30% (domestic)

WE VALUE

* Bachelor's degree preferably in Safety
* Knowledge of eLearning course applications, including Lector, Articulate, etc
* Ability to adapt to evolve products and technology
* Team building skills
* Experience with Excel, Word, Teams and Zoom programs
* Ability to work in Excel, Word, Teams and Zoom programs
* An ability to take initiative and work with limited direction
* An ability to influence across a broader organization


ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.

THE BUSINESS UNIT

SST specializes in advanced sensing, diagnostics, and gas detection solutions, protecting people and assets across a broad range of industries. SST sensors, switches, detectors, and other solutions are used in critical healthcare, commercial aircraft, and industrial equipment. We provide global engineering and service facilities, value-added capabilities, and custom-engineered solutions that offer enhanced precision and ruggedness.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, care or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.



Additional Information

  • JOB ID: HRD251627
  • Category: Customer Experience
  • Location: 9401 Bay Area Boulevard,Pasadena,Texas,77507,United States
  • Nonexempt

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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Job Information
Job Category:
Customer Service
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Senior Customer Training Professional
Honeywell
Pasadena, TX
Jan 11, 2025
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