Job Description:

The Role

Treasury is looking for a highly skilled Senior Manager to lead our Funds Transfer Domestic division. The ideal candidate will have a strong background in money movement, operational oversight, project management and data analytics. The Senior Manager will lead a team of # operational associates to ensure high quality work that provides stellar customer service to both our internal business partners and external customers. You will work closely with our processing banks to streamline our workflow, meet daily deadlines, and develop a strategic roadmap for future enhancements. Additionally, you will be able to lead change through implementing operational improvements and system enhancements that will increase processing efficiency, quality and reduce overall firm risk. The department will continue to enhance our daily reporting to identify trends related to money movement and present to senior management and cross line of business partners.

Responsibilities include:

• Oversee day to day operations, including ACH, Digital Payments and Wire transaction processing and respond to investigation inquiries
• Resolve complex money movement issues in a timely and efficient manner
• Create strong working relationship with our processing bank partner
• Stay informed about industry trends, new regulations (SWIFT, FED and NACHA) to ensure our full compliance
• Maintain up to date policy and procedures, as well as supervisory controls for all functions performed
• Ability to cross train and provide managerial oversight within Cash Management Services department

The Expertise and Skills You Bring

• 10+ years of working in Operations and/or Funds Transfer
• Strong knowledge of money movement, key regulations, and industry best practices
• Analytical attitude, highly detailed oriented and ability to work in a fast-paced environment.
• Strong written, verbal, and interpersonal communication skills
• Ability to resolve complex money movement escalations
• Collaborate and develop deep relationships with internal and external business partners, including our Client Experience teams, Margin, Legal, Risk, Compliance, Technology and Vendors
• FINRA Series 99 required; within 90 days of hire
• NOTE: This role is available at our Jersey City, NJ location only.

The Team

The Operations and Services Group (OSG), Treasury Management Services division provides cash management and banking products, operations, and advisory services in support of the various lines of business. The domestic Cash Management Services team supports timely and accurate Money Movement transaction processing and investigation inquires related to Wires, ACH and Digital Payments for our customers while adhering to policy, procedures, and regulatory guidelines.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.