It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

How will you make a difference?

Wabtec is looking for a ServiceNow Developer who has strong technical abilities, a sound understanding of ITIL processes, experience working on a Scrum team, hands-on ITOM experience, and excellent ServiceNow development skills. This position will focus on deploying and maintaining the CMDB and CSDM service models and all supporting processes. Knowledge of infrastructure and application architecture are beneficial but not required. Additionally, the developer will aid the platform support team in other development efforts as needed.

What do we want to know about you?

• Education: Bachelor’s degree in Information Systems, Information Technology (IT), Computer Science, Engineering, related programs, or equivalent experience.
  • 3+ years’ experience in ServiceNow development

Desired Qualification:

• Certifications:
  • ServiceNow Discovery Fundamentals
  • ServiceNow Certified Implementation Specialist
  • ServiceNow Advanced System Administration
  • ServiceNow Certified Application Developer
  • SharePoint Certification Administrator/Designer
  • ITIL v4 Foundation and knowledge of ITSM best practices preferred
  • Actively seeks next-gen certifications/knowledge pertinent to the role

Knowledge, Skills and Abilities:

• 3+ years as a ServiceNow Developer
• Extensive knowledge of JavaScript
• Familiarity with UI, SQL, HTML and CSS
• Application integrations using APIs, web services, scripts, transform maps, etc
• Scoped Applications
• ITOM: CMDB, Service Mapping, Discovery
• ITSM: Incident, Problem, Change, Service Catalog
• Knowledge of XML and structural programming concepts
• Experience using the ServiceNow platform
• Knowledge of ITIL processes
• Strong leadership qualities with conflict management and resolution
• Strong interpersonal, analytical, and influencing skills
• Excellent verbal and written communication skills
• Highly self-motivated, disciplined, and good team player. Ability to work unsupervised
• Ability to respond positively to feedback and implement change in process and procedure as needed
• Must be capable of working with diverse teams with varied levels of technical experience or ability
• Serve as Trainer/Mentor to team. Ability to grow talent of team

What will your typical day look like?

Duties and Responsibilities:

• Align ServiceNow platform capabilities to business strategy and ServiceNow roadmap
• Develop, test, and implement new capabilities on the ServiceNow platform
• Assist with ServiceNow upgrades, action skipped changes, and create/run tests
• Stay current on ServiceNow products and application integrated technologies
• Configure out of the box workflows and create/maintain custom workflows
• Integrate ServiceNow applications with 3rd party partners
• Design and develop solutions that leverage ServiceNow module like HR, ITSM, CMDB, Knowledge, and ITOM using configuration and custom JavaScript
• Maintain forms, reports, views, workflows, groups and roles
• Monitor health, usage and overall compliance of ServiceNow and its applications
• Evaluate and configure systems for better performance

You may also be asked to perform other duties outside of your function or trade, for which adequate training will be provided if necessary.

Physical Demands:

• Frequently communicating with others to exchange information
• Employee is regularly required to look at computer screen
• Sedentary work that primarily involves sitting / standing
• Frequently repeating motions that may include wrists, hands, and fingers
• Ready to work in flexible UK/US shift timings when required

Work Environment:

• The job is typically performed under comfortable working conditions, any disagreeable environmental elements are generally absent during normal performance of job

How will you make a difference?

Wabtec is looking for a ServiceNow Developer who has strong technical abilities, a sound understanding of ITIL processes, experience working on a Scrum team, hands-on ITOM experience, and excellent ServiceNow development skills. This position will focus on deploying and maintaining the CMDB and CSDM service models and all supporting processes. Knowledge of infrastructure and application architecture are beneficial but not required. Additionally, the developer will aid the platform support team in other development efforts as needed.

What do we want to know about you?

• Education: Bachelor’s degree in Information Systems, Information Technology (IT), Computer Science, Engineering, related programs, or equivalent experience.
  • 3+ years’ experience in ServiceNow development

Desired Qualification:

• Certifications:
  • ServiceNow Discovery Fundamentals
  • ServiceNow Certified Implementation Specialist
  • ServiceNow Advanced System Administration
  • ServiceNow Certified Application Developer
  • SharePoint Certification Administrator/Designer
  • ITIL v4 Foundation and knowledge of ITSM best practices preferred
  • Actively seeks next-gen certifications/knowledge pertinent to the role

Knowledge, Skills and Abilities:

• 3+ years as a ServiceNow Developer
• Extensive knowledge of JavaScript
• Familiarity with UI, SQL, HTML and CSS
• Application integrations using APIs, web services, scripts, transform maps, etc
• Scoped Applications
• ITOM: CMDB, Service Mapping, Discovery
• ITSM: Incident, Problem, Change, Service Catalog
• Knowledge of XML and structural programming concepts
• Experience using the ServiceNow platform
• Knowledge of ITIL processes
• Strong leadership qualities with conflict management and resolution
• Strong interpersonal, analytical, and influencing skills
• Excellent verbal and written communication skills
• Highly self-motivated, disciplined, and good team player. Ability to work unsupervised
• Ability to respond positively to feedback and implement change in process and procedure as needed
• Must be capable of working with diverse teams with varied levels of technical experience or ability
• Serve as Trainer/Mentor to team. Ability to grow talent of team

What will your typical day look like?

Duties and Responsibilities:

• Align ServiceNow platform capabilities to business strategy and ServiceNow roadmap
• Develop, test, and implement new capabilities on the ServiceNow platform
• Assist with ServiceNow upgrades, action skipped changes, and create/run tests
• Stay current on ServiceNow products and application integrated technologies
• Configure out of the box workflows and create/maintain custom workflows
• Integrate ServiceNow applications with 3rd party partners
• Design and develop solutions that leverage ServiceNow module like HR, ITSM, CMDB, Knowledge, and ITOM using configuration and custom JavaScript
• Maintain forms, reports, views, workflows, groups and roles
• Monitor health, usage and overall compliance of ServiceNow and its applications
• Evaluate and configure systems for better performance

You may also be asked to perform other duties outside of your function or trade, for which adequate training will be provided if necessary.

Physical Demands:

• Frequently communicating with others to exchange information
• Employee is regularly required to look at computer screen
• Sedentary work that primarily involves sitting / standing
• Frequently repeating motions that may include wrists, hands, and fingers
• Ready to work in flexible UK/US shift timings when required

Work Environment:

• The job is typically performed under comfortable working conditions, any disagreeable environmental elements are generally absent during normal performance of job

Our job titles may span more than one career level. The salary range for this role is between

The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include an annual bonus, if eligible.

Who are we?

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.

Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com

Our Commitment to Embrace Diversity:

Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.

To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.

We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.