We're Mobilitas, a commercial insurance company created by CSAA Insurance, a AAA Insurer. Our mission is to reinvent commercial insurance in the mobility space by providing technologically advanced solutions for today's way of doing business. At Mobilitas, we believe in what's possible, we use our inventive skills to create new opportunities - we're not chasing the status quo, we're chasing a shared vision. We're looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company. We're excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance. We are actively hiring for a SIU Desk Investigator.
Your Role:
The SIU Desk Investigator is responsible for the timely and efficient identification, investigation, and resolution of cases in the commercial TNC space. Ultimately, the value of their work will be demonstrated by both the mitigation and deterrence impact on those claims deemed questionable.  Leveraging a deep understanding of emerging technologies and investigative techniques, the role will work to combat fraud effectively within the Mobilitas ecosystem.
Your Work:

• Identification, investigation, and deterrence/mitigation of suspected insurance fraud across multiple states.
• Conducts comprehensive case reviews and creates detailed investigative actions plans.
• Conducts a variety of standard investigative tasks, including background/ISO research, statements, document analysis, etc.
• Attends virtual EUOs.
• Adept at vendor management; the role requires formulating strategies around retaining defense counsel, field & surveillance investigators, forensic engineers, or other subject matter experts.
• Properly retains materials in accordance with federal and state rules of evidence.
• At the conclusion of the investigation, provide unbiased recommendations to claims personnel regarding claim resolution.
• Reports instances of suspected insurance fraud to the appropriate authorities, in accordance with statutory requirements.
• Testifies on behalf of Mobilitas in criminal or civil court as required.
• Provide training and guidance to other team members on best practices for fraud detection.
• Work closely with regulatory and law enforcement agencies to stay up to date with evolving trends in fraud patterns and countermeasures.
• Complies with local, state, and federal statutes regarding proper, timely, and ethical insurance investigations.
• Acts as a liaison with local/state/federal law enforcement personnel, industry advocates and other companies.
• Serves as the subject matter expert (liaison) on fraud to business and industry partners.
Required Experience, Education and Skills:

• High School Diploma/GED or 5 years of relevant work experience in claims and/or fraud investigation.
• 5+ years of experience handling complex claims, preferably in the commercial auto environment.
• Depending on assignment, may be required to obtain and maintain Adjuster's license (state-specific).
• Strong investigative, analytical and problem-solving skills.
• Strong written and oral communication and presentation skills.
• Proficient in using industry specific technology (i.e. Lexis Nexus, ISO Claims Search).
• Proficient in use of Microsoft products (Excel, Word, Power Point, Teams, etc.).
• Superior attention to detail and the ability to manage multiple investigations simultaneously.
What would make us excited about you:

• Prior SIU, fraud, or criminal investigations experience.
• BA/BS in finance, criminal justice or another related field.
• Industry certifications, such as the CIFI, CIFA, CFE, or FCLS.
• Knowledge of available resources (internal and external) to assist in investigations.
• Proficiencies in accurate reporting, and training.
• Understanding of claim best practices.
• Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.).
• Fulfills business needs, which may include investing extra time, helping other teams, etc.
Mobilitas Careers 
At Mobilitas, we're proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.
Join us if you...

• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
• COMMIT to being there for our customers and employees.
• CREATE a sense of purpose that serves the greater good through innovation.
Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more!Read more about what we offer and what it is like to be a part of our dynamic team at careers.mobilitasinsurance.com.
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join us: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don't miss important updates from us.
If a reasonable accommodation is needed to participate in the job application or interview process, please contact [jobs@mobilitasinsurance.com](mailto:jobs@mobilitasinsurance.com).
As part of our values, we are committed to supporting inclusion and diversity. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us. We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers' evolving needs.
Mobilitas is an equal opportunity employer.
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