Job Summary

Job Description

MAIN RESPONSIBILITIES:

1. Investigate product held stock for damages, expired, licensing and recall issues. Act as a liaison between warehouses and vendors to allocate charges as necessary.

2. Evaluate and make timely decisions regarding customer returns while being cognizant of thresholds and procedures to prevent surplus.

3. Review and process daily reports including but not limited to corporate surplus file, customer returns and DED's.

4. Research customer requests for allocation and route product allocations by the specific vendors.

5. Repot to sales on stock levels for customer exits by compiling and customizing data as necessary.

6. Respond and action miscellaneous internal and external representative, customer and DSM service requests regarding stock levels. Coordinate vendor returns when necessary.

BASIC QUALIFICATIONS:

Education:

• High school diploma or equivalent.

Relevant Work Experience

• Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.

Additional

• Intermediate skill level in Microsoft Excel (ie: using SUM function, sort/filter, IF, VLOOKUP functions, Pivot tables).

• Basic skill level in Microsoft Word (ie: formatting, inserting headers, outlines/bullets, page breaks, pictures and charts)

• Intermediate skill level in Microsoft Outlook (ie: creating folders, categories, utilizing calendar, coordinating meetings)

PREFERRED QUALIFICATIONS:

Education:

• Bachelor's degree.

Additional:

• Experience processing all relevant details, understanding and prioritizing their importance and drawing clear and concise conclusions.

• Experience taking the steps to ensure the assignment/ project is accomplished within tight timeframes.

• Experience building and maintaining relationships within and between teams.

• Advanced skill level in Microsoft Excel (ie: using macros and advanced formulas).

• Intermediate skill level in Microsoft Outlook (ie: creating folders, categories, utilizing calendar, coordinating meetings)

• Basic skill level in enterprise software (SAP preferred).

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

The actual salary will vary based on applicant's location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

Every day, we're focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what's right to delivering business results, together, we're better. Explore our Diversity, Equity and Inclusion page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.